Marketplace Expertise
In-depth knowledge of Amazon, Myntra, Flipkart rules and performance thresholds.
Marketplace strikes or performance violations can disrupt your store, hurt rankings, cut into sales, or even lead to suspensions. At Zusetech, our Performance Strike Remediation service gets you back in good standing—fast.
A “strike” or “violation” on e-commerce platforms refers to when a seller falls short of marketplace performance metrics or policy requirements—late shipments, high order defect rates, negative reviews, policy non-compliance, or violation of marketplace rules. These strikes reduce visibility, trigger penalties, or risk account suspension.
We comprehensively review your seller metrics—late shipments, cancellations, return rates, policy violations, customer feedback, etc.—to identify root causes of the strike.
We dig into operational, fulfillment, inventory, logistics, product quality, listing inaccuracies, or customer service problems causing performance issues.
Based on the audit, we map out immediate strategies: faster dispatch, improved packaging or QC, better supplier management, listing updates, better customer support responses.
We ensure your listings, practices, shipping, returns, etc. comply fully with marketplace policies. We prepare documentation or appeals if required.
After remediation, we monitor metrics closely to ensure they improve. We provide regular reports/dashboards so you can see recovery progress.
We help you build systems to avoid future strikes: SOPs for fulfillment and customer service, inventory buffers, proactive review of policy changes, early warning dashboards.
